Eponymokid.gr created this website with the sole purpose of serving its customers. The eponymokid.gr website is simple and user-friendly and has been designed to meet the specific needs of each user. In order to achieve the best service for you, it is important for you, our customer, to understand that you must provide us with specific information regarding the processing of your order and which is guarded by us.

This Privacy Statement describes the method of collecting data from our website and the use of this data by us. This Privacy Statement refers solely to your personal data, which you provide to us during your orders on this website.

GENERALLY

The information provided voluntarily by the users of the mentioned website, is used by our company in order for its users to have direct and effective communication with the store, to be provided with answers to specific questions they ask and finally to be served and to execute the orders.

The information collected through the website is intended to measure the number of visitors, to determine the requirements of customers for more products and to facilitate transactions with our company. Eponymokid.gr does not distribute to any other organization or partner that is not affiliated with it, the email addresses, or any other information concerning its users and customers.

COLLECTION OF INFORMATION

Eponymokid.gr designed its website so that its users can visit it without having to reveal their identity unless they wish. The visitors of our website are requested to provide us with their personal data only in case they want to order a product (s), to register on our website and / or to send an email to eponymokid.gr.

USE OF INFORMATION

Eponymokid.gr collects three types of information about users: (1) information that the user gives us when registering as a customer, (2) information that the user gives us in order to execute his order from eponymokid.gr, (3) information that the user gives us in participations of competitions that take place from time to time.

When filling out any order form on our website, you will be asked for your name, address, postal code of your area, your email address, your phone number, credit card details, how to pay for the order. Additionally, you may be asked for more specific information, such as shipping details, pricing details or details about the offer you have requested.

Eponymokid.gr makes use of the information you give us during the electronic sending of the form, in order to contact you regarding (i) the delivery of the order at your place, (ii) for confirmation and identification of the customer in any necessary case, (iii) for new or alternative products offered by the company, (iv) special offers of the company, (v) receipt of gifts after a lottery. You have the opportunity to choose whether or not you want to receive such communications from eponymokid.gr by sending your request via e-mail to info@eponymokid.gr.

ACCESS TO INFORMATION

Every execution of an order requires the collection of personal data, for delivery or reservation of an order. Also, the use of a credit card, for the charge of which proof documents of identification of a legal holder are required for the first and only time is guaranteed in each case. Any supporting document and document certifying and stating the identity of the customer remains strictly confidential and is checked only by the responsible department of eponymokid.gr.

The submission of your personal data by you means that you consent to this data being used by the employees of eponymokid.gr for the reasons mentioned above. Eponymokid.gr requires its employees and the maintainers of its website to provide its users-customers with the level of security mentioned in this Privacy Statement.

In no other case can eponymokid.gr share your personal information with others without your prior consent, unless this is required through legal channels. Please note that under certain conditions permitted or required by law or court order, the collection, use and disclosure of your personal data collected online without your prior consent (for example in case law decision).

COOKIES

Eponymokid.gr has the ability to use cookies as part of the facility and operation of services through its website. Cookies are small files (text files), which are sent and stored on the user’s computer, allowing websites such as eponymokid.gr, to operate smoothly and without technical anomalies, to collect multiple user options, to identify frequent users , to facilitate their access to it, and to collect data to improve the content of the website.

Cookies do not cause harm to users’ computers or to the files stored on them. We use cookies to provide you with information and to process your orders while each time you exit the site they are automatically deleted. You must keep in mind that cookies are absolutely necessary in order for our website to function properly and smoothly.

CORRECTION AMENDMENT OR DELETE OF INFORMATION

Eponymokid.gr allows its users to correct, change, supplement or delete data and information submitted to the company. If you choose to delete information, eponymokid.gr will act to delete this information from its files immediately. For the protection and safety of the user eponymokid.gr will try to make sure that the person who makes the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems with the operation of the website or to ask any question contact eponymokid.gr via e-mail at info@eponymokid.gr.

The change or correction of your personal data can also be done through the registration page of eponymokid.gr. Please note that we will do everything possible to protect your personal data, but the protection of your password on our website depends on you too.

SECURE TRANSACTIONS

Eponymokid.gr is committed to ensuring the security and integrity of the data it collects about the users of its website. Eponymokid.gr has adopted procedures that protect the personal data that users submit to its website or provide it by any other means (for example by telephone). These processes protect users’ data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly.

PERIODIC CHANGES

Eponymokid.gr continuously expands, updates and improves its website, and the related products and services, will update this policy. We encourage you to read this process at regular intervals to be informed of any changes to the content of this privacy policy. This policy will be modified from time to time without prior notice to users.

ACCEPTANCE OF THE PRIVACY PROTECTION PROCEDURES

If you use this website you accept and consent to this Privacy Statement that has been announced through it.

DELIVERY / SHIPPING

Product delivery – Sending documents

  1. The products purchased by the Customer will be delivered to the address which the Customer declares at the time of registration as the receiving address. A copy of the sales invoice and the delivery note will also be delivered to the Customer. Deliveries will be made on receipt, signed by the recipient on the relevant documents.

Delivery within the Greek Territory

  1. gr will make the deliveries of the products through the courier company General Post.
  2. Delivery may be delayed: a) During periods of high commercial traffic b) Due to adverse weather conditions c) In case of force majeure.
  3. The shipping cost is € 3.00 with General Post when the total order amount ranges from 0 to 50 euros and 0 € when the total order amount is over € 50.
  4. In the cash on delivery payment the customer is charged with the amount of 2.00 € when the total order amount ranges from 0 to 50 euros and 0 € when the total order amount is over 50 €.

RETURN AND CHANGE POLICY

Cancellation of order before delivery (right of withdrawal before delivery)

  1. The Customer has the right to cancel the order, ie to cancel the purchase transaction before receiving the purchased products. In this case, the Customer sends a cancellation statement to eponymokid.gr to the email address info@eponymokid.gr. Eponymokid.gr will accept the cancellation and will refund the price to the customer by crediting his credit card only if the (purchased) product / s (purchased) products have not been delivered to the courier company for delivery to the Customer.

If they have already been given to the courier company, then the cancellation will be considered as a return of the products under the following conditions.

Change of products after delivery

  1. If the Customer is not satisfied with the purchase made, he has the right to request the change of the purchased product. In this case, the Customer can send an e-mail – eponymokid.gr to the above mentioned e-mail address, info@eponymokid.gr and contact by phone at 000000, requesting the change of the product with another product of his choice.

For replacement of a non-faulty, non-damaged or generally non-defective product, the customer assumes the costs of sending the return (courier, transport, postage or other), which will be done at his own risk.

  1. Changes will not be accepted for products sold at a discount at the time of purchase.
  2. If the new product has a higher price than the returned product, then the Customer will be notified electronically, by e-mail, to proceed with a new payment process (for the payment of the difference). The e-mail will contain a link to the payment website of this website, through which the Customer will enter all the necessary payment information in accordance with the terms below. If the new product has a lower price than the returned product then eponymokid.gr will credit the Customer the difference according to what is listed below.

Return of Products after delivery (Right of withdrawal after delivery)

  1. If the Customer is not satisfied with the purchase made, he further has the right to return the product he will buy and request a refund of the price paid as provided by Greek consumer protection law (right of withdrawal from a sale). In this case, the Customer sends via e-mail a message / e-mail to eponymokid.gr to the email address noted above info@eponymokid.gr and contacts by phone at 2531071531, requesting the return of the product in exchange for a refund of the price paid.

For the return of an incorrect, undamaged or generally non-defective product for the purpose of a refund, the customer bears the costs of sending the return (courier, transport, postage or other), which will be done at his own risk.

Deadline for change or return of products

  1. Any request for change or return of product must be sent within 15 full days of receipt of the product. Requests for change or return of products after the period of 15 full days are accepted only in case of defective products according to Greek law, based on the provisions applicable to sales contracts.

Terms and conditions for the validity of a product change or return

Return or change the entire product

  1. Both the right to change and the right to return the product (right to withdraw from the sale) apply to the entire purchased product and can not be exercised on only part of the product.

Condition of returned products

  1. The return or exchange of a product will not be accepted if it is proven that the product has been used and will be returned at the customer’s expense. Products must be returned (for a refund or change) to their original condition, complete and intact and their original packaging must not be unsealed.

Sending the products to eponymokid.gr

  1. The shipment of products to be returned or exchanged within Greece is done free of charge only through the same courier company with which the product was sent for the first time. In case of sending the product for return or for exchange with another courier company, the customer will be charged the shipping costs.

The Customer sends via e-mail a message / e-mail to eponymokid.gr to the email address noted above info@eponymokid.gr and contacts by phone at 2531 071531, requesting the return or change of the product. The cost of shipping the products to be returned or exchanged outside Greece is borne by the customer.

  1. For each product that is returned or for which a change is requested, the Customer must include a copy of the original purchase receipt when sending.

Delivery costs for products whose change is requested.

  1. In the event of a faulty, damaged or defective product for which the change is requested, the Customer will not be charged the cost for the second receipt of the new product acquired after the change.

Conditions for returning products.

  1. In case of non-fulfillment of any of the above conditions, eponymokid.gr is entitled either (a) to consider that the right to change or return has not been validly exercised and therefore not to accept the return or change of the product or (b) especially in the case of products which are not returned intact, complete, intact and with their original packaging sealed.

Price return

  1. As soon as eponymokid.gr receives a request for return or change of product and if the above conditions are met, it will credit the Customer’s credit card with the relevant amount. It usually takes 7 business days to process the request and complete the credit registration.

The Customer will be notified as soon as the return / change request has been fully processed. In the above case provided that eponymokid.gr is entitled to compensation for defects of the returned products, it will have the right to offset the relevant amount of the claimed compensation with the price to be returned.